WHERE CRAVINGS MEET XPERIENCES

About Us

NEW APPROACH FOR A SUCCESSFUL BUSINESS

CravX is not just another technology platform, but a commitment to help you run, manage and enhance your business like never before. We understand that a business is not just made up of profits and losses, but passion, persistence, and consistency.

In this challenging time that we all find ourselves in, CravX is a partner you can rely on for scientific and accurate data analysis, projections, real-time communication with customers, loyalty & feedback management and host of other features at the click of a button.

CravX enables youtoaccess its features and stay connected to your business, wherever you are on this planet; either through a smart phone,tablet or a computer.

THE X-FACTORS

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LOYALTY PROGRAM

Customize and manage your own loyalty program. Define different levels of membership based on overall spends by a member. Also define benefits and discount entitlement at each level. Offer fully customizable loyalty points on the basis of amount spent, number of visits and options to redeem.

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REDEMPTION OF LOYALTY POINTS

Redemption options could include cashbacks or utilization of accrued points against predecided items from the menu. Redemption process / options can be customised on the basis of Day, Date, Time, Number of previous visits made by the member and also level of membership of a member.

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CORPORATE DELIVERY

As a partner, you will have access to our Corporate clients. If you wish to opt for delivery to these corporate clients, you can predefine the delivery radius, minimum order requirement, delivery time, etc. Corporates within the radius will be able to see this and order accordingly. To be eligible for this, you will need to have in-house delivery manpower in place.

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VIRTUAL SETUP

What if Corporate guests cannot come over to enjoy the dining experience at your restaurant ? Well, no worries. You can give them the same awesome experience in their office premises too.

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NOTIFICATIONS

Connect and engage with your loyal customers on a one-on-one through our secured (encrypted) and personalised notification channel.

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DIGITAL MENU AND PAYMENT

To enable a seamless guest experience and decrease the per table serving time, you can accept orders and bill payments from the digital menu present in the member's app. Even more useful in places where cuisine keeps changing.

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WAIT-TIME TRACKER

Ensure smooth management of guests waiting for their turn, by using our wait-time tracker. It efficiently takes note of guests and keeps them updated about their turn to dine.

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RATINGS & PERSONALISED FEEDBACK

Unlike the 1-5 ratings, guests are asked to rate based on parameters like food taste, hygiene, ambiance and service. If the guest writes a review / feedback, it is shared with you instead of displaying it in public. You have the choice of replying to the message.

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FAMOUS DISHES

You can choose up to 5 of your most famous/iconic dishes for people to vote. Popularity of the dish can be gauged on the basis of an algorithm of overall likes and dislikes garnered. Likes would be visible to the guests and become an influencing factor in ordering of that particular dish.

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ACCESS TO CORPORATE CUSTOMERS

As and when we partner with a Corporate entity, its details are flashed on your dashboard too. You can connect with them for delivery, hosting events and parties and corporate specific discounts.

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REAL-TIME DISCOUNTS & OFFERS

The offers and discounts for CravX members can be customised on a real-time basis and communicated to the members using notifications. Discounts and offers can be easily based and modified on daily, date, time and predefined membership level basis.

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UNRESTRICTED DATA CONTROL

In order to increase your online efficiency, we allow you to create, customize and edit details pertaining to your business as and when you need.

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MULTI-PLATFORM PRESENCE

CravX Business features can be easily accessed anytime and from anywhere. We have dedicated business application available mobile phones as well as tablets. Similarly, it can be accessed on a computer using our website.

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ADMINISTRATIVE RIGHTS

We create dedicated admin login panels at company, brand and outlet levels. Each of these logins come with specific pre-defined rights which can be altered based on needs only by you or your authorised personnel.

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SECURE & DILIGENT

We adopt latest safety and security practices keeping in mind today's modern business infrastructure with a 24/7/365 approach.

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ONE DASHBOARD

Instead of toggling through data at various different dashboards and reports, collate and manage information and reports at one centralised place. You can efficiently store and manage data of all your alliances and partnerships with entities like bank, corporates and food-tech partners (Delivery and Dine-in).

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DETAILED REPORTS & ANALYSIS

Our detailed reports and analysis assist you in making better business decisions. These reports are available to you as and when you need them.

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CUSTOMIZED FEEDBACK FORM

Asking customers to fill the same feedback form every time, yields nothing much. Choose from a plethora of questions in the CravX Feedbank in order to make the feedback more relevant and useful.

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FEES

There are no commissions or hidden charges for any of our services. We work with our partners on a transparent fixed annual investment. We've made it simple, nominal and worthy.